Borneosoft Email supports Rich Text Web Based email editor. It features anti virus and anti spam engine that reduce unsolicited emails in your inbox. Searching inside the email contents is supported. Search query can be a simple text or a phrase. Words may be phrases that are delimited by quotation marks (") to find exact match. They may also be field terms such as subject:meeting. Field terms can be combined to form more advanced search such as +subject:meeting +sendername:john to search email from John about the meeting.

Documents or other emails can be easily attached to the email.

Notes also supports Rich Text Web Based editor. Notes can be attached to Lead or Opportunity.

Emails can easily be sent directly from the Contact details. The replies will automatically be displayed in conversation style, making it easier to read the emails. It is now unnecessary to always go to Inbox to find an email from a contact. By openning up the contact details, the emails with their replies can be found in the related emails list in the contact details.

Events, tasks, companies, leads, and opportunities can also have related emails that allow us to see the conversations related to each of the item.

Documents can be attached to email, event, task, company details, contact, lead, opportunity, account and product. Documents can be put into public folder allowing your customers to download the documents without logging on. There is also public folder that your customer can download documents with ease.