Support Borneosoft

Saturday Apr 24, 2010

Session Expired

Sometimes, when you click folder you will be presented with logon page:
SessionExpired.png

The logon page appears because your session has expired. If there is no activity for more than 45 minutes, your browser session will expire. And if anyone tries to use it, e.g. clicking one of the folder, the logon box will appear. This will protect your account when you are away for too long.


Monday Apr 12, 2010

Do you know that you can customize the lookups?

Another feature to meet your requirement, lookup customization.
You need to be the superuser to customize lookup. Select menu Setting -> Lookup.
Various lookup is shown in this window:
CustomizingLookup.png

The built-in lookup (represented with cog icon) cannot be deleted but it can be made hidden from user's view. Any lookup item that has been used (represented with lock icon), cannot be deleted. If any lookup cannot be deleted but it is no longer in use, it can be made hidden from user view.

You can add customized lookup by clicking toolbar button New, enter the label/description and value (if there is any) and click Save.

AddingLookupItem.png

The users now will see the new lookup and able to use it.


It's easier to navigate documentation (user's guide) now!

It is now easier to navigate our user's guides/documentations with our dynamically generated Table of Contents.

Here are the simple steps:

1. Click the 'Table of Contents'
ClickHereToOpenTOC.png

2. Click the section that you want to view
ClickHereToJumpToTheSection.png

3. It shows you the section
ItShowsTheSection.png

Friday Jan 22, 2010

Schedule reminder to touch base with customer on the first weekday every month

If you want to schedule reminder to touch base with customer on the first weekday every month:
1. Set the schedule and add the customer's contact.
SettingSchedule.png

2. Record any conversation with the customer.
UpdateContactNote.png

3. You can always see the history of the conversation (update).
History.png

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